You Sleep. Your Refunds Get Handled. Our AI Stays Awake.

MERCHANT reads every ticket, checks every order, and issues every valid refund. No human delay. No missed inbox. No lost revenue.

100 spots available. Price never increases. 3 months free included.

⟳

What MERCHANT Does

Reads Every Ticket — Ingests support emails, contact form messages, and social DMs. Structures raw complaints into actionable data in milliseconds. No inbox refreshing needed.

Verifies Every Order — Cross-references order IDs, tracking numbers, and customer history in real time. Checks carrier status. Knows who's lying and who's not.

Resolves Every Case — Auto refunds valid claims. Ships replacements for wrong items. Drafts responses for complex cases. All within the guardrails you set.

How It Works

Step 1: Connect Your Store

2-click authentication. Works with Shopify today. WooCommerce and BigCommerce next. Takes under 3 minutes.

STEP 1
S
Shopify Store
2-click OAuth

How It Works

Step 2: Set Your Guardrails

Define max refund per order. Set daily spending caps. Flag high-value customers for manual review. Your rules. Our execution.

STEP 2: GUARDRAILS
Max refund per order: $50
Daily spending cap: $500
VIP customers: manual review

How It Works

Step 3: Activate Defense Mode

Agent goes live. Tickets get resolved. Refunds get processed. You get a dashboard. That's it.

STEP 3: ACTIVATE

You Set the Boundaries. The Agent Enforces Them.

Per-order refund caps
Daily spending limits
Product exclusions list
VIP customer overrides
Manual approval thresholds
Full audit log on every action

Connect Any Store

Currently live on Shopify with full automation. Universal email-based support works with WooCommerce, Magento, BigCommerce, Wix, Squarespace, and custom stores. Tell us your platform during onboarding and we'll prioritize native integration.

Shopify
WooCommerce
BigCommerce
Magento
Wix

Live in Under 5 Minutes

Non technical founders, operators, and solo merchants can deploy MERCHANT without a developer. Authorize your store. Set your rules. Activate. Done.

Choose Your Revenue Defense Path

The era of getting bullied by fraudulent chargebacks and algorithmic penalties is officially over.

Free Waitlist

Join the waitlist for public launch access.

$0
  • Public launch access
  • Standard features
  • Community support
  • Estimated access: Q4 2026
Join Waitlist
100 SPOTS ONLY

Founder Beta Pass

Lock in lifetime pricing and get immediate beta access.

$149/month $49 / month lifetime lock
  • Immediate beta access after development
  • 3 months free included
  • Direct Slack channel
  • Feature roadmap voting
  • Price never increases
  • 100 tickets/month included
Claim Founder Pass